Previous Customer Reviews
SHIPPING AND RETURN POLICYOur warehouse is located in McHenry, IL (USA). All orders placed before 2:00 pm CST ship within 24 hours, Monday through Friday. Select products, including juicers, ship from partner facilities. We use the following shipping methods to deliver your order to the desired address:
Please double-check your address carefully when placing an order. We do not issue refunds or reship orders where addresses have been incorrectly entered upon ordering.
USA Domestic shippingUSPS First Class Domestic - Starting at $4.95 for standard shipping to anywhere within the United States. Orders shipped out using this method take 5-10 business days to arrive.
UPS Ground with Tracking - Starting at $7.95 for standard shipping to anywhere within the United States. Orders shipped out using this method take 3-7 business days to arrive.
International ShippingUSPS First Class International - Starting from $9.95 for standard shipping. Orders shipped out using this method take 7-14+ business days for delivery to Asia, Canada, Europe, and the Pacific. Some countries due to tight customs regulations may take up to 21-30 business days for delivery. Please note this shipping method cannot be tracked.
USPS Priority International with Tracking - Starting from $29.95 for tracked shipping. Orders shipped out using this method take 6-10 business days for delivery to Canada and Europe, Asia and Pacific. This option is not available for orders containing some products.
Where is my package?Occasionally, packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges). We are unable to reship orders that are returned to us as undeliverable. If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please contact us.
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